Social Sensing and Enterprise Intelligence : Towards a Smart Enterprise Transformation
1st WORKSHOP @ WWW'18, LYON, FRANCE
Submission
11th February 2018
All workshop proceedings will be published in the companion proceedings of The Web Conf WWW2018 by ACM.
Accepted Papers
| Galit Yom-Tov, Michal Natapov, Anat Rafaeli, Shelly Ashtar, Daniel Altman, Neta Barkay and Monika Westphal | Customer Sentiment in Web-Based Service Interactions: Automated Analyses and New Insights | Technion-Irael Institute of Technology /LivePerson |
| Changzhou Li, Yao Lu, Junfeng Wu, Yongrui Zhang, Zhongzhou Xia, Tianchen Wang, Dantian Yu, Xurui Chen, Peidong Liu and Junyu Guo | LDA Meets Word2Vec: A Novel Model for Academic Abstract Clustering | Sun Yat-sen University |
| Pankaj Trivedi and Arvind Singh | Stochastic Multi-path Routing Problem: Building PayU’s Dynamic Routing | PayU India |
| Nabeel Albishry, Tom Crick, Theo Tryfonas and Tesleem Fagade | An Evaluation of Performance and Competition in Customer Services on Twitter: A UK Telecoms Case Study | University of Bristol/Swansea University |
| Manish Puri, Xu Du, Aparna Varde and Gerard de Melo | Mapping Ordinances and Tweets using Smart City Characteristics to Aid Opinion Mining | Montclair State University/Rutgers University |